Each of our products are hand-crafted and made to order within 5-7 business days. Custom and large orders may take longer.
All products are shipped via USPS Priority mail on Mondays and Thursdays. You will receive an email with shipping times and tracking once your order has been processed.
If no one is available to receive your package, USPS will either attempt another delivery or notify you where you can pick up your package. If a package is returned due to customer error, additional shipping charges will apply to resend the order.
Return & Exchange Policy
Products may be returned or exchanged within 7 days from the date of receipt, provided that they are unopened. Products that have been opened, for any reason, cannot be returned or exchanged.
Custom orders are non-refundable and cannot be exchanged.
We want all our customers to be happy with their purchase. If you are dissatisfied with a product, please contact our customer service department at 813-773-6846.